Renting an inflatable castle can be a fantastic addition to any event, but it’s essential to gather all the necessary information before finalizing your rental. To ensure a smooth and enjoyable experience, here are key questions you should ask before renting an inflatable castle in Canada:

1. What is the Total Cost of the Rental?

Understand the full cost of renting the inflatable castle, including any additional fees. Ask about:

  • Base rental fee
  • Delivery and setup charges
  • Cleaning fees
  • Any extra costs for overtime or additional equipment

2. What Are the Rental Duration and Terms?

Clarify the rental period and any associated terms. Inquire about:

  • Standard rental duration (e.g., half-day, full day)
  • Possibility of extending the rental time
  • Policies regarding early pickup or late return

3. Are There Any Size or Space Requirements?

Ensure that the inflatable castle will fit in the space you have available. Ask about:

  • Dimensions of the inflatable castle
  • Space requirements for setup and operation
  • Clearance needed around the castle for safety

4. What Are the Safety and Maintenance Procedures?

Safety is a top priority when renting an inflatable castle. Ask about:

  • Safety features and guidelines
  • Maintenance and inspection procedures before delivery
  • Emergency procedures and contact information

5. What is Included in the Rental Package?

Confirm what is included in the rental package. Check for:

  • Inflatable castle itself
  • Air blower and power requirements
  • Anchor stakes or weights
  • Any additional accessories or equipment

6. What Are the Delivery and Setup Arrangements?

Understand the details of delivery and setup. Ask about:

  • Delivery and pickup times
  • Setup and takedown procedures
  • Any additional charges for delivery to remote or difficult locations

7. What Is the Cancellation and Refund Policy?

Be aware of the cancellation and refund policies. Inquire about:

  • Cancellation fees and deadlines
  • Conditions under which a refund is provided
  • Rescheduling options in case of bad weather or unforeseen events

8. Are There Any Restrictions or Guidelines for Use?

Ask about any specific restrictions or guidelines for using the inflatable castle. This may include:

  • Age and weight limits for users
  • Prohibited activities or items
  • Weather-related restrictions, such as high winds or rain

9. Can You Provide References or Reviews?

Request references or customer reviews to gauge the reliability and quality of the rental company. Ask for:

  • Contact information for previous clients
  • Online reviews or testimonials
  • Any awards or certifications the company may have

By asking these questions, you can ensure that you are well-informed and prepared for your inflatable castle rental. This will help you make the best decision and enjoy a successful and memorable event.